Service Agreement & Terms and Conditions
At Bridge Plumbing & HVAC, we believe in clear communication and fair service agreements. When you use our website or schedule services with us, you agree to these terms.
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Our Service Agreement
Our service agreement ensures you receive professional installation, maintenance, and repairs from licensed technicians. Here’s what you need to know:
- Payment terms: Payment is due when work is completed unless other arrangements are made.
- Scheduling: We’ll confirm appointments in advance. Late cancellations may incur fees (see cancellation policy).
- Emergency services: Available 24/7 with adjusted rates for after-hours calls.
- Equipment warranty: Covers defects in materials or workmanship (limitations apply).
Customer Responsibilities
To keep services running smoothly, we ask that you:
- Provide clear property access for our team.
- Follow safety compliance guidelines during service.
- Notify us of any modifications to your system before work begins.
Liability & Dispute Resolution
We take responsibility for our work, but certain situations are beyond our control. Our liability is limited to the service fees paid. If issues arise, we follow a dispute resolution process to find a fair solution.
Website Privacy Policy
When you use our site, we collect customer information like contact details and service history to improve your experience. Here’s how we handle your data:
- Data collection: Used for appointment scheduling, payment data processing, and service follow-ups.
- Data security: We protect your info with secure transactions and restrict data sharing with third-party vendors.
- User consent: You control marketing communications and can opt-out anytime.
- Privacy updates: We’ll notify you of changes to our privacy policy.
Changes & Termination
We may update our service agreement or terms and conditions as needed. You’ll always find the latest version here. If either party needs to end the agreement, our termination policy outlines the steps.
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Need Help? Contact Us
Questions about our service agreement, payment terms, or privacy policy? Reach out, we’re happy to help!
